96% customer satisfaction with Rushcliffe home alarms proves it pays to care for your loved ones, rather than putting them in care. Giving someone their independence and ability to carry on living at home is almost priceless.
Older, disabled, vulnerable and people living alone (plus their families) get 24-hour peace of mind with a home alarm. Help is only a push of a button away at a response centre staffed by specially trained people.
Borough Council staff carry out an annual satisfaction survey among its 1000 or so customers and consistently high satisfaction demonstrates this service is held in very high esteem. Not only that, but it is a well-used service with over half of customers needing help over the past year.
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Some customers’ comments:
Mr Foden said that he has used the service on numerous occasions when he has fallen and it is absolutely marvellous!
Mr Grant contacted us to say thank you for calling the ambulance to attend after his mother collapsed and was unable to get up.
A daughter called to thank the operator for calling her to attend following a no reply from a pendant call. When she arrived, she found her mother had fallen in the garden.
Fantastic service! The staff are compassionate and professional
I am 100% satisfied. I have set off the alarm by accident more than once and every time the operator has been pleasant and helpful. Excellent service.
Only used it once when I contracted Noro-virus – my son came immediately so I am thankful for prompt assistance